Gladly

Gladly builds retail customer service AI used in production by brands like Crate & Barrel, Sephora, and REI. Hiring Senior and Staff Software Engineers to lead major AI & Automation initiatives in a high-impact, hands-on role focused on shipping fast, collaborating deeply, and building systems that help real people. Remote-first company offering competitive pay, meaningful equity, and a focus on doing real work with great people. Learn more and apply at https://www.gladly.ai/careers or reach out directly.