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Roles
Compensation
Expected hourly or monthly pay rate to be provided by the candidate in the application; performance-based role; selected applicants respond within 24 hours.
- Salary period
- unclear
Tech stack
Required
Location
Fairfax County
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Remote work arrangement; fixed 7-day, 6-hour schedule during Central Standard Time (CST) hours; calls are recorded and regularly audited for quality assurance.
- Remote scope
- timezone-limited
- Timezones
- Fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours
Role details
Responsibilities
- Answer inbound calls
- Schedule appointments
- De-escalate complaints
- Complete administrative tasks in a fast-paced environment
- Record and participate in performance-based quality assurance audits for calls
Requirements
- Long-term commitment as a remote receptionist
- Provide backup solutions for internet or power interruptions
- Submit a screenshot of your internet speed
- Submit samples of previous work output
- Submit two short voice recordings: booking an appointment from 7:00 PM to 8:00 PM totaling $60; handling a double charge scenario for a 90-minute massage where the client sees two $90 charges and requests a refund
- Indicate whether currently employed or engaged in other work/business/freelance/income-generating activities and describe commitments and typical weekly availability
- Commit to a fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours
- Provide expected hourly or monthly pay rate and earliest physical start date if hired
- Describe three work tasks personally completed at least 100 times in a real job with step-by-step process, tools/systems used, and typical result/output
- Provide 3 work tasks you could fully handle on your own within your first week, including tools/software involved and what successful completion would look like
- Describe highest workload handled in a single day or week using specific measurable figures and context
- Briefly introduce yourself and describe qualities, experiences, work habits, or achievements that set you apart
Application
Copy the questions in the job post, paste them into your reply, and answer each question thoroughly. Mention the word CLEVER and tag RMTM4LjIwMS4xMjYuMTgx (#RMTM4LjIwMS4xMjYuMTgx) when applying.
- Portfolio
- preferred (samples of previous work output required)
- GitHub
- not required
- Cover letter
- not required
- Apply flow
- external
Company context
- Product
- Receptionist / virtual assistant services
- Industry
- unclear
Description
Important: Selected applicants will receive a response within 24 hours. Due to the volume of applications, we may move forward with other candidates if we do not receive a timely response. We are currently hiring for a long-term Remote Receptionist position. Responsibilities include answering inbound calls, scheduling appointments, de-escalating complaints, and completing administrative tasks in a fast-paced environment. This is a performance-based role where all calls are recorded and regularly audited for quality assurance. For candidates who may be a stronger fit outside of a voice-based role, we also offer non-voice positions with a heavier focus on administrative tasks, subject to availability and overall fit. To apply: Please copy the questions below, paste them into your reply, and answer each question thoroughly. Where in the Philippines are you currently located? Which backup solutions do you currently have in place for internet or power interruptions? Please submit a screenshot of your internet speed and a few samples of your previous work output. Please submit two short voice recordings. Recording one should demonstrate booking an appointment from 7:00 PM to 8:00 PM with a total amount of $60. Recording two should demonstrate handling a double charge for a 90-minute massage where the client sees two $90 charges and is requesting a refund. Are you currently employed or engaged in any other work, business, freelance projects, or income-generating activities? If yes, please briefly describe your current commitments and typical weekly availability. Are you able to commit to a fixed 7-day, 6-hour work schedule during Central Standard Time (CST) hours? What is your expected hourly or monthly pay rate and earliest physical start date if hired. Describe three work tasks you have personally completed at least 100 times in a real job. For each task, explain the exact step-by-step process you followed, the tools or systems used, and the typical result or output produced. If you were hired today, what are 3 specific work tasks you believe you could fully handle on your own within your first week? For each example, describe the exact task, the tools or software involved, and what successful completion would look like. What is the highest workload you have personally handled in a single day or in a single week? Please describe it using specific, measurable figures and briefly explain the context of that workload. Briefly introduce yourself and describe the qualities, experiences, work habits, or achievements you believe genuinely set you apart from other applicants for this role. Please mention the word CLEVER and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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