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Roles
Compensation
USD 150000 - 200000
Base pay range $150,000 USD - $200,000 USD plus a strong annual performance-based bonus plan. Benefits include BCBS High Deductible & PPO medical, VSP vision, principal PPO dental, complimentary life insurance, short-term & long-term disability, pet insurance coverage, 401(k), HSA/FSA, identity theft protection, legal services package, hospital/accident/critical care coverage, and paid time off; diverse and inclusive work environment.
Tech stack
Location
New York, New York, New York, United States
Work setup
- Employment
- Full-time Employee
- Level
- Principal
Description
The VP of Field Operations for the Northeast United States leads and optimizes practice operations to ensure sustainable growth and operational excellence across regions. Responsibilities include developing and executing a quarterly practice visit plan and leading site visits, building relationships with partner and associate doctors, overseeing associate onboarding/offboarding and growth planning, resolving payroll issues, mentoring Regional Directors of Operations, conducting monthly operational reviews with SMART action plans to optimize EBITDA, preparing quarterly business reviews, identifying and resolving operational inefficiencies (including scheduling optimization and contracted hours adherence), collaborating with corporate support teams on initiatives such as recruiting, marketing, practice transitions, procurement, technology, compliance, and FP&A, ensuring compliance with policies/SOPs, driving associate retention and supporting a mentorship program, leading/measuring strategic initiatives, implementing best practices across PMS systems for scheduling/insurance verification/payment collections/end-of-day reconciliation, developing business cases for growth opportunities, and ensuring call-center/telephone routing supports immediate patient access. Requires a bachelor’s degree and at least 7 years of operations management experience in healthcare/dental support, with multi-location leadership experience, strong communication/relationship-building, data-driven KPI monitoring and reporting, advanced Excel/pivot tables, familiarity with HRIS and workflow tools (e.g., UKG, Smartsheet), and familiarity with call center/telephone routing (e.g., RingCentral).
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