Ada Support Inc.

As Senior Back End Developer on our Hand Off team, you'll be working with internal and external stakeholders, product managers, and designers to execute Ada’s Hand Off roadmap in order to deliver the best in class hand-off experiences to both agents and chatters. Your goal will be to build the highest impact live chat integrations for our automation platform, with an emphasis on understanding customer needs and cross-platform use cases. You will focus on building new APIs and CRM/Live Chat platform integrations with Ada partners as well as improving the integrations we currently maintain, such as Salesforce and Zendesk.