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Roles
Compensation
Competitive salary. Sponsored 401(k) program with employer match up to 4%. Comprehensive health coverage including medical, dental and vision. Unlimited vacation policy. Paid parental leave. 1-week paw-ternity leave for new dog parents. Free Ollie subscription.
- Salary period
- unclear
Benefits
- Sponsored 401k program with employer match up to 4%
- Comprehensive health coverage including medical, dental and vision
- Unlimited vacation policy
- Paid parental leave
- 1-week paw-ternity leave for new dog parents
- Free Ollie subscription
Tech stack
Required
Location
Emeryville, California, United States
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Remote role open to candidates based on the U.S. East Coast.
- Remote scope
- timezone-limited
- Timezones
- U.S. East Coast
Role details
Responsibilities
- Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, and research
- Conduct exploratory analytical projects that identify actionable learnings and create high-value hypotheses
- Perform hypothesis and initiative valuation to inform prioritization
- Design and measure tests for new experiences and features
- Support the cross-functional team as the go-to data resource through ad hoc analysis, metric definition thought leadership, sharing/presenting analyses, identifying and communicating data/tech needs, and contributing new ideas
- Help build and maintain analytical excellence by contributing ideas to enhance processes and serving as a key voice for how using data can innovate the member experience
Requirements
- 2+ years of experience in data analytics, business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related field, preferably in subscription retention for a high-growth consumer business
- Analytical, curious about customer behavior, comfortable working with imperfect business questions
- Ability to balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV)
- Comfortable sourcing and joining information from various places including web & analytics platforms, curated reporting tools, and production databases (Segment, GA, MixPanel, Looker, Snowflake)
- Skilled in breaking complex analytical problems into manageable components that can be prioritized, tracked, and completed efficiently
- Ability to transform technical analysis into clear, actionable, and interesting insights and communicate in written and verbal formats
- Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business
- Belief in Ollie’s mission
Application
Tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting. Please mention the word GLITZ and tag RODguMTk4Ljk5LjE0Mw== when applying (#RODguMTk4Ljk5LjE0Mw==).
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- required
- Apply flow
- unclear
Company context
Improving the lives of pets and pet parents nationwide through human-grade pet food tailored to each dog’s nutritional needs and delivery directly to customers’ doors.
- Product
- Human-grade pet food tailored to each dog’s nutritional needs; subscription delivery and health services for pets
- Industry
- Pet food and pet health services
Description
Ollie is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is remote (candidates based on the U.S. East Coast) and will report to the Senior Data Analyst, Experimentation & Growth. What You'll Do: - Drive a data-driven approach to optimizing the Ollie member experience with product, marketing, CX, & research. - Conduct exploratory analytical projects to identify actionable learnings and create high-value hypotheses. - Perform hypothesis & initiative valuation to inform prioritization. - Design and measure thoughtful tests for new experiences and features. - Support the cross-functional team as the go-to data resource through ad hoc analysis, metric definition thought leadership, sharing/presenting analyses, identifying and communicating data/tech needs, and contributing new ideas. - Help build and maintain analytical excellence by contributing ideas to enhance processes and serving as a voice for innovating the member experience using data. Who You Are: - 2+ years of experience in data analytics/business intelligence/growth analytics/lifecycle analytics/retention analytics or related, preferably in subscription retention. - Belief in Ollie’s mission. - Ability to balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV). - Comfortable sourcing and joining information from web & analytics platforms, curated reporting tools, and production databases (Segment, GA, MixPanel, Looker, Snowflake). - Skilled in breaking down complex analytical problems for prioritization, tracking, and completion. - Communicate insights clearly in written and verbal formats. - Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business. What You'll Get: - Competitive salary. - Sponsored 401(k) with employer match up to 4%. - Comprehensive health coverage (medical, dental, vision). - Unlimited vacation policy. - Paid parental leave. - 1-week paw-ternity leave for new dog parents. - Free Ollie subscription.
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