Posted 5 days, 10 hours ago

Roles

Customer Support Specialist

Compensation Summary

Usually hourly, $15–$25/hour depending on experience.

Locations

Remote

Contacts

team@deepai.org

Description

Provide friendly, responsive customer support via chat and email. Help users with account issues, billing, and product questions. Troubleshoot basic technical problems and escalate complex issues. Collect user feedback and share with the team. Maintain clear documentation for common support topics. Team of ~10, work directly with founders at a creative AI SaaS platform.

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