Gladly

We’re working on a people-focused customer service platform that enables companies and their customers to converse seamlessly across different channels (such as voice, email, SMS, chat and social media). We have a modern SaaS tech stack (React/GoLang/Docker/AWS/Kubernetes/Serverless) and product architecture (real-time pubsub microservices) and tons of interesting problems to solve. We have a collaborative environment of mutual respect, mentorship and learning from peers. I have been in various roles for 4+ years at Gladly. Currently head of Platform (our DevOps team) and Tools/Quality teams.