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Posted 2 weeks, 2 days ago

FeedbackPulse

Customer-Facing HR Generalist

Roles

Compensation

Full-time role at a bootstrapped SaaS company; no salary figures provided.

unclear
  • Direct communication
  • Focused deep work
  • Clear work-life boundaries
  • Sustainable growth as a bootstrapped company

Tech stack

Claude

Location

Remote (SEA-based)

Work setup

full-time
Remote (SEA-based).
timezone-limited
UTC+7 – UTC+8
unclear
unclear
unclear

Role details

  • Operate as an embedded advisor across multiple companies
  • Help companies design, run, and improve their people programs using the platform and AI tooling
  • Own customer outcomes, not just relationships
  • Drive adoption and success of 360 reviews, engagement surveys, and feedback systems across a portfolio of companies
  • Design real HR systems (not theory)
  • Build review cycles, calibration processes, question frameworks, and engagement strategies tailored to each customer
  • Interpret messy human data
  • Turn survey results + open-text feedback into clear insights, patterns, and actions using tools like Claude / Codex
  • Act as a strategic sparring partner
  • Push HR leaders on weak processes, bad survey design, and misinterpretation of data
  • Close the loop
  • Ensure customers don’t just “run surveys” but actually implement changes based on results
  • Feed product direction
  • Identify patterns across customers and influence what we build next
  • HR/PeopleOps experience
  • Using AI tools like Claude Cowork daily
  • Clear writing skills
  • Self-directed
  • Results-oriented

Application

Mention you are from HN in your application message.

not required
not required
not required
external

Company context

Build better culture & growth systems for companies that don’t have them. Then make them stick.

Employee engagement platform for engagement surveys, performance reviews, and 360° feedback solutions
Employee engagement SaaS
bootstrapped
bootstrapped

Description

Mission: Build better culture & growth systems for companies that don’t have them, then make them stick. Role: Embedded advisor across multiple companies, helping them design, run, and improve their people programs using the company’s platform and AI tooling. You won’t “manage HR internally.” Company: SaaS company in the employee engagement space, serving Heads of People, HRBPs, and founders. Platform includes tools for creating meaningful surveys, gathering staff feedback, and building a better workplace culture, including engagement surveys, performance reviews, and 360° feedback solutions to address high turnover and disengaged workforces. You: HR/PeopleOps experience, using AI tools like Claude Cowork daily, clear writing skills, self-directed, and results-oriented. Culture: Direct communication, focused deep work, clear work-life boundaries, and sustainable growth as a bootstrapped company. Application note: Mention you are from HN in your application message.

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