Roles

Support Engineer

Compensation Summary

£30k–£55k for Support Engineer (Full-time).

Locations

Remote (UK)

Description

PetsApp is building an AI-powered clinic assistant for veterinary clinics, handling bookings, messaging, and workflows. The support function diagnoses, debugs, and fixes real production issues (not a ticket queue). The role involves investigating integration failures, writing code to fix bugs, and building small tools to reduce recurring ticket volume. You will use AI as part of the workflow to debug faster, write scripts, and communicate clearly with customers.

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