RepSpark

RepSpark is a B2B e-commerce platform that provides one simple online platform for retail buyers to place wholesale orders and gives sales professionals the tools they need to sell intelligently. Our stack includes C#, ASP.NET, SQL Server, TypeScript, and React. Essential functions: Provide exceptional support to external clients via email, chat and occasionally by phone. Ability to troubleshoot and diagnosis customer issues and questions. Comfortable querying data to make decisions and get to the root cause of customer issues. Build out our internal and external documentation and create content for our Freshdesk portal. What we are looking for: Proficient and fluent in English at a professional level. You have at least 1 year of technical experience using a well-known programming language (Java, C#, JavaScript, etc.). Enjoys solving open-ended problems in a collaborative work environment. Positive attitude and high level of urgency to support customer needs. Computer Science degree or equivalent programming experience is preferable.