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Roles
Compensation
Fully remote; normal salaried employee in your country. Total compensation aims to match the 75th percentile for role/seniority/local market rates. Approximate yearly compensation in primary operating countries: Greece 34,000 - 46,600 EUR; Hungary 15,000,000 - 19,600,000 HUF; Italy 49,100 - 67,100 EUR; Poland 260,000 - 330,000 PLN; Portugal 44,500 - 59,700 EUR; Romania 178,000 - 221,000 RON; Spain 49,000 - 68,000 EUR; UK 56,200 - 74,000 GBP. Other countries: compensation can be discussed during the first interview. Benefits include PTO, sick leave, parental leave, home workspace equipment budget, monthly smart home budget, and 50% contribution to internet connection.
- Salary period
- yearly
- Location basis
- Local market rates by country; approximate yearly compensation varies by country (listed for primary operating countries).
Benefits
- Five weeks (twenty-five days) of paid time off
- Fourteen days of paid sick leave if your country/laws treat them as unpaid
- Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth (missing days provided if needed)
- Budget to equip your home workspace once you start (after three years you may keep the equipment for personal use)
- Monthly smart home budget
- 50% contribution to your internet connection fee at your home workspace
- Work time to maintain Home Assistant-related side projects if you are currently working on them
Tech stack
Required
Nice to have
Location
London, London, England, United Kingdom
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Fully remote. No fixed schedule; for team communication, at least 3 hours of overlap is aimed for. VP Commercial based in Norway (UTC +01:00 / +02:00). Normal salaried employee in your country; no work visa required.
- Remote scope
- worldwide
- Timezones
- Ensure at least 3 hours of overlap in the workday, VP Commercial based in Norway (UTC +01:00 / +02:00)
- Visa
- No work visa is required.
- Authorization
- Normal salaried employee in your country; no work visa is required.
Role details
Responsibilities
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders and track them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end to end, including coordination, root-cause tracking, and reconciliation with manufacturers
- Analyse forecast data and inventory levels to support purchasing decisions on when and how much to order
- Create and maintain standard operating procedures and supply chain documentation
- Identify bottlenecks and continuously improve the supply chain as the company scales
- Work cross-functionally with the Hardware, Commercial, and Finance teams to keep everything aligned
Requirements
- 4+ years in supply chain, logistics, purchasing, or operations with direct hands-on ownership
- Direct experience coordinating with manufacturers: placing and managing purchase orders, working with lead times and production schedules
- Cultural fluency communicating with international manufacturing partners, particularly in Asia
- Practical grasp of inventory management, stock allocation, and partial deliveries
- Experience coordinating international shipments and logistics
- Experience with an ERP system (NetSuite, SAP, Odoo, or similar) and confidence placing POs and managing deliveries within one
- Track record of bringing structure: documenting processes, writing SOPs, and improving workflows
- Ability to operate independently with minimal structure and high ownership in a fast-moving environment
- Analytical mindset using reporting and forecast data to drive decisions
- Strong organisational, problem-solving, and communication skills
Application
Please mention the word **SWEETHEART** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==). Companies can search these words to find applicants that read this and see they're human.
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
Ensure the sustainability of Home Assistant and protect and promote open-source initiatives, guided by privacy, choice, and sustainability.
- Product
- Home Assistant (free and open-source smart home platform) and Home Assistant Cloud and Home Assistant hardware; supply chain coordination for hardware operations
- Industry
- Smart home / open-source software (Home Assistant)
- HQ
- Norway (VP Commercial based in Norway); HQ not explicitly stated
- Funding
- Profitable, no external investors; funded by users subscribing to Home Assistant Cloud and purchasing Home Assistant hardware; Nabu Casa funds development via Open Home Foundation (commercial partner).
- Open source
- Yes (Home Assistant is free and open-source; partners with Open Home Foundation to protect open-source initiatives)
Description
About Nabu Casa Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. They were founded to ensure the project's sustainability and partnered with the Open Home Foundation in 2024 to protect and promote open-source initiatives. Nabu Casa is a profitable company with no external investors; funding comes from users who subscribe to Home Assistant Cloud and purchase Home Assistant hardware. The Role Nabu Casa is looking for a Supply Chain Coordinator to own the flow of hardware products—from manufacturers to distributors and ultimately to customers running Home Assistant. The role covers purchase orders, manufacturer coordination, logistics, distributor support, inventory, and RMA handling, and includes documenting processes into SOPs and repeatable workflows. The coordinator supports and scales international hardware operations across regions and distribution channels, with autonomy and cross-functional collaboration with Global Channel Manager, Hardware team, and Finance team (reporting to VP Commercial based in Norway). Why this role, and why now The coordinator will own a function end-to-end (not a queue), build structure, analyse forecast data for purchasing decisions, and use modern tools including AI-assisted workflows. Nabu Casa invests in AI to support people. Role is operational and strategic. What You’ll Do - End-to-end flow of hardware products from manufacturers to distributors across multiple regions - Place and manage manufacturer purchase orders and track them to delivery - Coordinate with manufacturers on lead times, production schedules, and shipment planning - Support distributors with back-office tasks, including order coordination and issue resolution - Manage order flow, inventory updates, and data in NetSuite - Handle partial deliveries, stock allocation decisions, and inventory coordination across regions - Coordinate global logistics with freight forwarders and logistics partners - Run the RMA process end to end, including coordination, root-cause tracking, and reconciliation - Analyse forecast data and inventory levels to support purchasing decisions - Create and maintain standard operating procedures and supply chain documentation - Identify bottlenecks and continuously improve the supply chain as the company scales - Work cross-functionally with Hardware, Commercial, and Finance teams to keep everything aligned What You Need To Have - 4+ years in supply chain, logistics, purchasing, or operations with direct hands-on ownership - Direct experience coordinating with manufacturers, placing/managing purchase orders, working with lead times and production schedules; experience with factories in China (or elsewhere in Asia) strongly preferred - Cultural fluency communicating with international manufacturing partners, particularly in Asia - Practical grasp of inventory management, stock allocation, and partial deliveries - Experience coordinating international shipments and logistics - Experience with an ERP system (NetSuite, SAP, Odoo, or similar) and confidence placing POs and managing deliveries - Track record bringing structure: documenting processes, writing SOPs, improving workflows - Ability to operate independently with minimal structure in a fast-moving environment - Analytical mindset using reporting and forecast data - Strong organisational, problem-solving, and communication skills Additional (great if you have) - Specific experience with NetSuite - Experience in hardware, consumer electronics, or e-commerce operations - Familiarity with AI tools and automation workflows - Experience supporting distributor or channel operations - Personal experience using Home Assistant and an affinity for open-source community-driven products
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