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Posted 1 week, 2 days ago

Intellum, Inc.

Implementation Project Manager

Roles

Compensation

  • Personal development budgets.
  • Annual all-company retreat focused less on work and more on human connections.

Location

Remote

Work setup

full-time
Mid-level
Remote. Source: Remote OK / Work arrangement: Remote / Location: Remote.
worldwide

Role details

  • Lead multiple implementation projects simultaneously, from kickoff through delivery, ensuring all milestones are met on time and within budget.
  • Manage end-to-end technical projects requiring cross-functional alignment and execution for new and existing customers.
  • Drive quality project delivery and long-term customer health by establishing clear project plans, tracking progress, identifying and mitigating risk, and conducting post-project debriefs.
  • Coordinate internal and client-facing resources, aligning project delivery with customers’ desired business outcomes and Intellum’s company targets.
  • Demonstrate strong platform knowledge and guide clients through technical decision-making.
  • Strong project management capabilities.
  • Platform expertise.
  • Ability to collaborate across internal and customer teams to deliver measurable outcomes.
  • Proactively identify risks and resolve issues.
  • Provide clear technical guidance throughout the project lifecycle.

Application

Apply via the provided application URL. The posting includes an instruction to mention the word BECKONING and tag RODguMTk4Ljk5LjE0Mw== when applying.

not required
not required
unclear
external

Company context

Power the largest, most successful customer, partner, and employee learning programs in the world.

Corporate education technology; SaaS implementation and onboarding for customer learning programs.
Corporate education technology (SaaS)

Description

Intellum is the leader in corporate education technology and powers learning programs for large brands. This is a client-facing SaaS implementation and onboarding role responsible for guiding Intellum customers through complex technical implementations, platform launches, integrations, and customer-specific configuration projects. The Implementation Project Manager (Technical Project Management team within Professional Services) manages end-to-end implementation projects and technical initiatives, ensuring alignment between technical requirements and business goals while providing a structured, high-quality customer experience. The role involves proactively identifying risks, resolving issues, and providing clear technical guidance throughout the project lifecycle. You will partner with cross-functional teams including Sales, Customer Success, Product, Engineering, Support, and Education to ensure clients are positioned for long-term adoption and success. Responsibilities include leading multiple implementation projects simultaneously, managing end-to-end technical projects requiring cross-functional alignment, driving quality delivery and long-term customer health through project planning and risk mitigation, and coordinating internal and client-facing resources aligned to desired business outcomes.

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