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Roles
Compensation
Total compensation aims to match the 75th percentile for role/seniority/local market; yearly compensation ranges by country listed. No work visa is required; benefits include 25 days paid time off, 14 days paid sick leave (where treated as unpaid by local laws), 6 weeks paid + 6 weeks unpaid parental leave (first year), home office equipment budget, monthly smart home budget, and 50% contribution to home internet fee. Equipment may be kept after three years. Work time allowed for Home Assistant side projects.
- Salary period
- yearly
- Location basis
- country (approximate yearly compensation ranges provided for listed countries)
Benefits
- Fully remote employment using Remote
- Full-time 40 hours per week
- No fixed schedule; overlap of at least 3 hours
- Five weeks (twenty-five days) of paid time off
- Fourteen days of paid sick leave if your country/laws treat them as unpaid
- Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth (missing days if local laws/country do not provide such compensation)
- Budget to equip your home workspace once you start (equipment may be kept after three years)
- Monthly smart home budget
- 50% contribution to your internet connection fee at your home workspace
- Work time allowed to maintain Home Assistant-related side projects if applicable
Tech stack
Required
Nice to have
Location
Lisboa, Lisboa, Lisboa, Portugal
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Fully remote. No fixed schedule. For team communication, at least 3 hours of overlap in the workday. Report line: VP Commercial based in Norway (UTC +01:00 / +02:00).
- Remote scope
- worldwide
- Timezones
- At least 3 hours of overlap in the workday for team communication, Report to VP Commercial based in Norway (UTC +01:00 / +02:00)
- Visa
- No work visa is required.
- Authorization
- No work visa is required.
Role details
Responsibilities
- Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions
- Place and manage manufacturer purchase orders and track them through to delivery
- Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues
- Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution
- Manage order flow, inventory updates, and data in NetSuite
- Handle partial deliveries, stock allocation decisions, and inventory coordination across regions
- Coordinate global logistics with freight forwarders and logistics partners
- Run the RMA process end to end, including coordination, root-cause tracking, and reconciliation with manufacturers
- Analyse forecast data and inventory levels to support purchasing decisions on when and how much to order
- Create and maintain standard operating procedures and supply chain documentation
- Identify bottlenecks and continuously improve the supply chain as the company scales
- Work cross-functionally with the Hardware, Commercial, and Finance teams to keep everything aligned
Requirements
- 4+ years in supply chain, logistics, purchasing, or operations, with direct, hands-on ownership of the work
- Direct experience coordinating with manufacturers, placing and managing purchase orders, and working with them on lead times and production schedules
- Experience coordinating with factories in China (or elsewhere in Asia) is strongly preferred
- Cultural fluency communicating with international manufacturing partners, particularly in Asia
- Practical grasp of inventory management, stock allocation, and partial deliveries
- Experience coordinating international shipments and logistics
- Experience with an ERP system (NetSuite, SAP, Odoo, or similar) and confidence placing POs and managing deliveries within one
- Track record of bringing structure by documenting processes, writing SOPs, and improving workflows
- Ability to operate independently with minimal structure and high ownership in a fast-moving environment
- Analytical mindset comfortable using reporting and forecast data to drive decisions
- Strong organisational, problem-solving, and communication skills
Application
Please mention the word **ROBUST** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==).
- Portfolio
- not required
- GitHub
- not required
- Apply flow
- external
Company context
Ensure the sustainability of Home Assistant and support/protect open-source initiatives aligned with privacy, choice, and sustainability.
- Product
- Home Assistant smart home platform and Home Assistant Cloud + Home Assistant hardware
- Industry
- Smart home / open-source software
- Funding
- Profitable, no external investors; funded by users subscribing to Home Assistant Cloud and purchasing Home Assistant hardware; funds development at the Open Home Foundation.
- Open source
- Yes (Home Assistant is a free and open-source smart home platform)
Description
About Nabu Casa Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. We were founded to ensure the project's sustainability, and in 2024, we partnered with the Open Home Foundation to protect and promote a wide range of open-source initiatives. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community. We are a profitable company with no external investors. Our funding comes directly from users who subscribe to Home Assistant Cloud and purchase Home Assistant hardware, ensuring our only stakeholders are our employees and our users. We also support other open-source projects, including those focused on hardware, standards, and voice technology. The Role Nabu Casa is looking for a Supply Chain Coordinator to own the flow of our hardware products — from manufacturers to distributors, and ultimately to the homes of the people running Home Assistant. As the official provider of Home Assistant hardware, we ship to a passionate global community, and this role is central to keeping that operation running reliably. You'll own the day-to-day: purchase orders, manufacturer coordination, logistics, distributor support, inventory, and RMA handling — and you'll be the person who turns how we do these things into documented, repeatable processes. As part of our continued commercial growth, we are expanding the Commercial team with several key hires that will help shape the next phase of Nabu Casa’s global operations and partner ecosystem. This role will play an important part in supporting and scaling our international hardware operations across regions and distribution channels. We're hiring because we're growing fast and need someone to take full ownership so the work scales with us. You'll have real autonomy from day one: if a shipment is delayed, a distributor has an urgent issue, or stock needs to be allocated across regions, you take it and drive it to resolution. You'll work closely with our Global Channel Manager, Hardware team, and Finance team, and directly with manufacturers, distributors, and logistics partners. You'll be part of the Commercial team and report to our VP Commercial, based in Norway. Why this role, and why now You'll own a function, not a queue. This is a step up for someone who has coordinated logistics or supply chain inside a more structured company and is ready to run the whole thing themselves. Success looks like the supply chain operating well without anyone above you in the daily detail. You'll build the structure, not just maintain it. We're small and deliberately light on process. You'll bring the good practices you've seen elsewhere, document them as SOPs, and shape how this function works as the company scales. It's operational and strategic. Beyond running the day-to-day, you'll analyse forecast data to decide when and how much to order, and use modern tools — including AI-assisted workflows — to do it well. Stable and mission-driven. Profitable, no investors, funded by the community we serve. What You'll Do - Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions - Place and manage manufacturer purchase orders and track them through to delivery - Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues - Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution - Manage order flow, inventory updates, and data in NetSuite - Handle partial deliveries, stock allocation decisions, and inventory coordination across regions - Coordinate global logistics with freight forwarders and logistics partners - Run the RMA process end to end, including coordination, root-cause tracking, and reconciliation with manufacturers - Analyse forecast data and inventory levels to support purchasing decisions on when and how much to order - Create and maintain standard operating procedures and supply chain documentation - Identify bottlenecks and continuously improve the supply chain as the company scales - Work cross-functionally with the Hardware, Commercial, and Finance teams to keep everything aligned What You Need To Have - 4+ years in supply chain, logistics, purchasing, or operations, with direct, hands-on ownership of the work - Direct experience coordinating with manufacturers — placing and managing purchase orders, and working with them on lead times and production schedules (experience with factories in China or elsewhere in Asia is strongly preferred) - Cultural fluency communicating with international manufacturing partners, particularly in Asia - Practical grasp of inventory management, stock allocation, and partial deliveries - Experience coordinating international shipments and logistics - Experience with an ERP system (NetSuite, SAP, Odoo, or similar) and confidence placing POs and managing deliveries within one - Track record of bringing structure: documenting processes, writing SOPs, and improving workflows - Ability to operate independently with minimal structure and high ownership in a fast-moving environment - Analytical mindset using reporting and forecast data to drive decisions - Strong organisational, problem-solving, and communication skills Nice to have / additional preferences: - Specific experience with NetSuite - Experience in hardware, consumer electronics, or e-commerce operations - Familiarity with AI tools and automation workflows - Experience supporting distributor or channel operations - Personal experience using Home Assistant, and an affinity with open-source, community-driven products What we offer Nabu Casa is fully remote and uses Remote to employ people from all over the world. It is a full-time 40 hours per week role; no fixed schedule; at least 3 hours of overlap in the workday for team communication. Report line: VP Commercial based in Norway (UTC +01:00 / +02:00). Benefits required by the country of residence plus a minimal set including paid time off, paid sick leave (where applicable), parental leave, home workspace equipment budget, monthly smart home budget, and 50% internet contribution. Work time allowed for Home Assistant-related side projects. Total compensation aims to match the 75th percentile for the new hire's role/seniority and local market rates, with approximate yearly compensation ranges provided for multiple countries. Application Please mention the word **ROBUST** and tag RODguMTk4Ljk5LjE0Mw== when applying (#RODguMTk4Ljk5LjE0Mw==).
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