View on Remote OK
Roles
Location
Hamilton
Work setup
- Employment
- unclear
- Level
- Junior
- Remote policy
- Work arrangement: Remote; Source: Remote OK
- Remote scope
- unclear
Role details
Responsibilities
- Offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Clean guest corridors, rooms, balconies and other specific areas of the hotel as assigned
- Assist Room Attendants with vacuuming, deep cleaning guest rooms, and other duties as required
- Remove dirty linen, garbage and recyclables from guest rooms in a timely manner and processed accordingly
- Respond in a timely manner to guests’ special requests for miscellaneous items (e.g.: cribs, cots, extra towels etc.)
- Maintain required inventory levels in Housekeeping closets; including collection and distribution of clean linen, restocking paper supplies and amenities as required
- Ensure housekeeping equipment is cleaned and maintained
- Report any defects in guestrooms and surrounding areas to Royal Service and Housekeeping leadership in a timely manner
- Treat each and every Guest as a unique individual
- Anticipate Guests’ needs with thoughtful and personal touches
- Resolve Guest problems and never say “no” without offering an alternative
- Be an ambassador for the Brand, Hotel, Community and Colleagues
- Be guided by Fairmont core values; respect, integrity, teamwork and empowerment and accountability
- Following outlined procedures when performing housekeeping duties
- Participate in hotel committees
- Strict adherence to all Health & Safety training, guidelines and work practices during and following an epidemic (whether local or global) established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)
- Perform any other duties, tasks, and assignments within your department as required
Requirements
- Previous housekeeping experience in a luxury hotel environment is an asset
- Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment
- Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift
- Excellent communication and organizational skills
- Knowledge of all hotel facilities and surrounding area is an asset
- Ability to work well under pressure
Application
Please mention the word BEAUTIFULLY and tag ROjox when applying to show you read the job post completely (#ROjox).
- Portfolio
- unclear
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
- Product
- luxury hotel and resort accommodations, restaurants, spa, and related guest services
- Industry
- hospitality
Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. As a Member Of Our Princess Team, All Heartists Are Valued And Recognized. Summary of Responsibilities: - Offer professional, engaging and proactive guest service while supporting fellow Colleagues - Clean guest corridors, rooms, balconies and other assigned areas - Assist Room Attendants with vacuuming, deep cleaning guest rooms, and other duties - Remove dirty linen, garbage and recyclables from guest rooms in a timely manner - Respond to guests’ special requests for miscellaneous items (e.g., cribs, cots, extra towels) - Maintain required inventory levels in Housekeeping closets; collect/distribute clean linen, restock paper supplies and amenities - Clean and maintain housekeeping equipment - Report any defects in guestrooms and surrounding areas to Royal Service and Housekeeping leadership - Treat each Guest as a unique individual; anticipate needs with thoughtful and personal touches - Resolve Guest problems and offer alternatives - Be an ambassador for the Brand, Hotel, Community and Colleagues - Follow Fairmont core values; respect, integrity, teamwork, empowerment and accountability - Follow outlined procedures when performing housekeeping duties - Participate in hotel committees - Follow strict adherence to all Health & Safety training, guidelines and work practices during and following an epidemic (local/global) established by Accor, local government, international bodies including WHO and CDC - Perform any other duties, tasks, and assignments within the department as required Qualifications: - Previous housekeeping experience in a luxury hotel environment is an asset - Strong work ethic; ability to work efficiently in a demanding, fast-paced environment - Physically fit; ability to stand, lift, push and pull for long periods during shift - Excellent communication and organizational skills - Knowledge of all hotel facilities and surrounding area is an asset - Ability to work well under pressure Physical Aspects of Position: - Walking, standing, bending, pushing and pulling anywhere from 2–6 hours a day - Does not lift weights exceeding 25 lbs - Requires constant repetitive motion Application instruction: Please mention the word **BEAUTIFULLY** and tag ROjox when applying to show you read the job post completely (#ROjox).
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