Roles
Compensation
This role indicates OTE (on-target earnings). Individual pay is determined by skills, qualifications, experience, and location. No specific salary range provided.
- Salary period
- unclear
- Location basis
- Individual pay is determined by skills, qualifications, experience, and location; OTE range indicated.
Benefits
- Flexible work environment
- Competitive compensation
- Family-first, team-oriented, ever-positive atmosphere
- Equal opportunity employer committed to diversity, equity, inclusion, and belonging (DEIB)
Tech stack
Required
Location
San Francisco, San Francisco, California, United States
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Remote work arrangement (Remote OK, Work arrangement: Remote). Able to work across global time zones and support remote executives effectively.
- Remote scope
- unclear
- Timezones
- Able to work across global time zones and support remote executives effectively
Role details
Responsibilities
- Provides high-level administrative support to the CEO and as needed, the broader Executive Leadership Team (ELT), including calendar management, travel coordination, expense administration, meeting preparation, and note-taking
- Ensures the CEO remains organized, well-prepared, and focused on key strategic priorities
- Manages follow-ups, tracks action items from leadership meetings, and ensures critical commitments and business objectives stay on track
- Develops and edits presentations, executive briefs, agendas, talking points, and other supporting materials for key meetings and communications
- Supports internal communications including organizational announcements, board-related materials, and other business-critical documentation
- Supports the onboarding and integration of new executive leaders, helping them navigate the organization, build key relationships, and get operationally up to speed quickly
- Plans and coordinates company-wide events including All Hands meetings, executive offsites, leadership meetings, and strategic planning sessions
- Acts as a central coordination point across the leadership team, maintaining visibility into executive priorities and helping surface communication gaps or operational issues that need attention
- Partners with the executive team and department leaders on special projects, culture and engagement initiatives, and other business needs as they arise
Requirements
- 5+ years of experience providing direct administrative support to C-level executives, ideally in a high-growth, fast-paced, or distributed environment
- Experience coordinating cross-functional projects and driving accountability across multiple stakeholders, with the ability to balance strategic thinking and strong attention to detail
- Strong business acumen with a clear understanding of executive operations, organizational priorities, board relations, and how decisions get made at an executive leadership level
- Experience planning and executing executive offsites, leadership meetings, All Hands events, and large-scale internal communications initiatives
- Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization
- Proven ability to handle sensitive and confidential information with discretion, sound judgment, and a high degree of professionalism
- Proactive and highly resourceful; anticipates needs, moves with urgency, and communicates clearly and confidently before and after key decisions
- Advanced proficiency with Microsoft 365 including Outlook, Teams, Excel, PowerPoint, and Word
- Comfortable facilitating virtual and hybrid meetings across platforms such as Teams and Zoom
- Able to work across global time zones and support remote executives effectively
Application
Interested? Apply online now.
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- not required
- Apply flow
- ats
Company context
Eradicate bad customer experience (bad CX) by ensuring flawless AI and customer journey touchpoints through continuous testing and monitoring.
- Product
- AI-powered customer experience assurance platform (continuous testing and monitoring across voice, digital, messaging, and conversational AI channels)
- Industry
- unclear
Description
Cyara is the global leader in AI-powered customer experience assurance. The company offers a unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels. This is a unique opportunity to join Cyara at an exciting stage of growth as Executive Assistant to the CEO. As a trusted partner to the CEO and Executive Leadership Team, you will help ensure key priorities are aligned, decisions are executed, and the business operates effectively. Responsibilities include providing high-level administrative support (calendar management, travel coordination, expense administration, meeting preparation, note-taking), managing follow-ups and action items from leadership meetings, developing and editing executive presentations and briefs, supporting internal communications and board-related materials, supporting onboarding of new executive leaders, coordinating company-wide events (All Hands, executive offsites, leadership meetings, strategic planning sessions), maintaining visibility into executive priorities and surfacing communication gaps or operational issues, and partnering with leadership on special projects and culture/engagement initiatives. The role requires 5+ years providing direct administrative support to C-level executives, experience coordinating cross-functional projects and driving accountability, strong business acumen and understanding of executive operations and board relations, experience planning executive offsites and leadership/All Hands events, ability to influence without authority, discretion with sensitive/confidential information, and proactive resourcefulness. Advanced proficiency with Microsoft 365 (Outlook, Teams, Excel, PowerPoint, Word) is required, along with comfort facilitating virtual and hybrid meetings and working across global time zones. Cyara emphasizes diversity, equity, inclusion, and belonging (DEIB), and offers a flexible work environment, competitive compensation, and a results-oriented, fast-paced culture with a family-first, team-oriented atmosphere.
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