Overleaf

Overleaf builds modern collaborative authoring tools for scientists — like Google Docs for Science. We have over six million registered users from around the world. Our primary product is an online, real time collaborative editor for papers, theses, technical reports and other documents written in the LaTeX markup language. We’re looking for a product specialist to help us support our growing number of institutional and enterprise (B2B) customers, from pre-sales through to onboarding and then operation. This is a highly technical role, involving a detailed understanding of how to install (for on-premise editions), configure, operate and troubleshoot our products, and how to integrate them with customer IT systems and processes. Some reasons you’d enjoy working with us: - Around 80% of our codebase is open-source and we’re big fans of Free Software. Remote is a first class citizen, all founders and employees work remotely. We get everyone together in London every few months for valuable face to face time (coronavirus permitting). Working hours can be flexible to your needs. Core hours 2pm–5pm UK time. We’re helping scientists get their jobs done faster, which is a good thing now more than ever!