Roles
Compensation
- Salary period
- unclear
Tech stack
Required
Location
Pasig, Pasig, National Capital Region, Philippines
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Remote
- Remote scope
- timezone-limited
Role details
Responsibilities
- Provide technical leadership and capability to IT infrastructure personnel including L2 Operations, Data Center, Server, VMware, Linux & Windows, Network, Firewall, Telephony, Cybersecurity
- Manage IT Infrastructure environment
- Support IT infrastructure and service delivery
- Handle Incident Management using ITIL Method
- Work with third party service providers
Requirements
- Bachelor’s degree in engineering or any IT related courses
- Knowledge and experience on ITIL Method particularly on Incident Management
- At least 3 years’ experience of managing a similarly five or more sized team (direct reports; non-directs can be considered)
- At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation
- Knowledge and experience desired: ITIL Foundation, Windows and Linux Servers, VMware, Virtualization, SAP, Network, Access and Monitoring Tools
- 3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.
- 3 years’ of Cyber Security and Controls, IT audit, or equivalent experience
- 3 years’ experience managing IT Infrastructure environment
- Strong customer oriented approach with a delivery bias
- Experience working with third party service providers
Application
Please mention the word ARDENT and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx).
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- not required
- Apply flow
- external
Company context
- Product
- IT infrastructure systems
- Industry
- unclear
Description
With Bachelor’s degree in engineering or any IT Related CoursesWith knowledge and experience on ITIL Method particularly on Incident ManagementAt least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.3 years’ of Cyber Security and Controls, IT audit, or equivalent experience.3 years’ experience managing IT Infrastructure environment.Strong customer orientated approach with a delivery bias.Experience working with third party service providers. Minimum QualificationsIT Infrastructure Systems Lead provides technical leadership and capability to IT infrastructure personnel including but not limited to L2 Operations, Data Center, Server, VMWare, Linux & Windows, Network, Firewall, Telephony, CybersecurityPlease mention the word **ARDENT** and tag RMTM4LjIwMS4xMjYuMTgx when applying to show you read the job post completely (#RMTM4LjIwMS4xMjYuMTgx). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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