ASAPP

Founded six years ago, ASAPP is an AI software company with a vision for completely transforming how knowledge workers perform (think customer service agents for fortune 500 companies). We’ve built a cross-channel (voice and text) platform that leverages ML/NLP to give human agents real-time suggestions on what to do or say during a live customer conversation. We’re able to see how the top 10% most efficient agents perform, and pass that learning to the other 90%. The result is a first-to-market non-chatbot solution that gives agents modern tools to provide customers with the best possible experience.