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Roles
Compensation
USD 83200 - 99000
Salary range: $83,200 - $99,000. Benefits include 25 holidays plus flexible PTO (18 days additional; increases to 23 days for years 3-4 and 28 days for years 5+), 100% paid parental leave, medical/dental/vision coverage (100% employee premium; 75% employee + family), wellness benefits (fitness reimbursements, discounted tickets, backup care, employee assistance program), 401(k) with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts.
- Salary period
- yearly
- Location basis
- Based on local law disclosure; salaries vary by external market data, internal equity, and relevant experience
Benefits
- 25 holidays plus 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+)
- 100% paid parental leave
- 100% coverage of the premium for employee + 75% for employee + family medical/dental/vision plans
- Wellness benefits such as fitness reimbursements
- Discounted tickets to theme parks/attractions
- Backup care support for children and adults/elders
- Employee assistance program
- 401(k) retirement plan with 4% match
- Employer-sponsored legal plans
- Life/disability insurance
- Flexible spending accounts
Tech stack
Required
Location
New York, Remote
Work setup
- Employment
- full-time
- Level
- Mid-level
- Remote policy
- Remote OK; Work arrangement: Remote. Full-time remote office option; travel up to 5% (up to 10 days/year). Office location preferred but not mandatory (NYC and Chicago offices mentioned).
- Remote scope
- country-limited
- Travel
- Minimal Travel: up to 5% (up to 10 days per year)
Role details
Responsibilities
- Administer payroll processes in partnership with Finance, including compensation updates, stipends, and leave tracking
- Manage day-to-day benefits administration including enrollments, employee support, and coordination with vendors
- Support administration of absence and leave programs, ensuring accurate tracking and compliance with policies
- Ensure timely and accurate execution of core HR administrative processes across the employee lifecycle
- Manage relationships with People Operations vendors (benefits providers, HR systems, etc.), including communication, invoicing, and issue resolution
- Coordinate invoices, billing, and expense tracking related to People Operations, ensuring timely and accurate processing
- Support compliance-related administrative processes (e.g., background checks, required training, documentation tracking)
- Support scheduling large scale meetings across the talent team for trainings or during high-volume hiring season
- Own the AskTalent intake process, serving as the primary point of contact for employee and manager inquiries
- Respond directly to routine inquiries and triage more complex requests to appropriate team members
- Ensure consistent and accurate interpretation of HR policies and processes in responses
- Track trends in inquiries to identify opportunities to improve processes, communication, and documentation
- Support administration of HR systems (HRIS, benefits platforms, etc.), ensuring accurate data entry and system updates
- Maintain employee data, records, and documentation to ensure data accuracy, integrity, and compliance
- Assist with system audits, data validation, and reporting processes
- Ensure adherence to data privacy, security, and compliance standards
- Support development and maintenance of HR reports and dashboards, including workforce metrics, engagement data, and operational KPIs
- Assist in preparing recurring reports (weekly, monthly, quarterly) to support decision-making
- Provide data support for ad hoc requests, ensuring accuracy and timeliness
- Maintain HR documentation, knowledge management systems, and staff-facing materials to ensure clarity and accessibility
- Develop and update guides, FAQs, and training materials to support employee understanding of HR processes and benefits
- Provide administrative support for key talent processes, including meeting coordination, materials preparation, and documentation
Requirements
- 4+ years of talent operations, customer service and payroll support HR expertise and knowledge in employment laws across multiple geographic territories
- Track record of delivering great customer service while effectively managing relationships with key stakeholders (e.g., Finance Teams, IT teams)
- Advising, influencing, and challenging stakeholders when needed
- Excitement to engage in an innovative and agile environment focused on continuous learning and improvement
- A drive to make decisions through passion for impact, thoughtful analysis, and a consistent lens on equity
- Experience using HR systems (ADP, workforce, ATS, Salesforce, etc.)
- Demonstrated record of co-creating ambitious goals with managers and driving toward desired outcomes
- Effectively monitors progress toward goals for multiple workstreams
- Leverages understanding of an organization’s operating model, structure, and core operational process to drive work to achieve goals
- Effectively works through direct reports and peers to follow through on commitments
- Able to build and align goals and project plans with organization priorities
- Build and maintain knowledge management systems; develop and codify processes for efficiency and alignment
- Effectively uses data to inform work streams and communicate data synthesis to inform actions and decisions
- Leads successful stakeholder management and collaboration across teams; identify and remove barriers to working across teams
- Proactive cultural leadership and strong orientation toward customer service, collaboration, continuous learning, and solutions orientation
- Exercise strong judgment and discretion as a key talent team member
- Passion for education equity and KIPP’s mission and values
Application
Please mention the word **REDEEMING** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==).
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- external
Company context
Together with families and communities, create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
- Product
- Nonprofit organization supporting KIPP public charter schools
- Industry
- Education
- HQ
- New York City, NY; Chicago, IL
- Stage
- nonprofit
Description
KIPP Foundation is a nonprofit that supports KIPP public charter schools across the country. The Manager, People Operations plays a key role in delivering a strong employee experience by supporting execution of core HR processes and systems. Reporting to the Senior Director of People Operations, this role ensures payroll, benefits administration, HR systems, and employee support processes are accurate, timely, and responsive to staff needs. The role coordinates vendors, supports HR systems, and is a primary point of contact through AskTalent while providing administrative support across the talent team. Responsibilities include payroll, benefits administration, HR administration, vendor management, employee support via AskTalent, HR systems and data administration, reporting and analytics, and knowledge management/communications/process support. The role requires 4+ years of talent operations, customer service and payroll support HR expertise across multiple geographic territories; experience with HR systems including ADP, workforce, ATS, and Salesforce; and skills in process management, data-driven decision making, collaboration, and self-management. Travel is minimal up to 5% (up to 10 days per year). Location is preferred out of a KIPP Foundation office (NYC or Chicago) but remote office full-time is an option. Compensation range and benefits are provided in compliance with local law.
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