Jobs at Rootly

Open role

Customer Success Manager

Posted 4 weeks ago

Rootly builds AI-native incident management (on-call, incident response, status pages, retrospectives, and AI SRE) in one platform, used by companies including Cisco, NVIDIA, Figma, Replit, Wealthsimple, Clay, Webflow, and thousands of engineering teams. Open…

Roles

Customer Success Manager Senior AI Engineer Technical Support Engineer Mid Market Account Executive Senior Site Reliability Engineer Senior Product Engineer Enterprise Account Executive Senior Platform Engineer Head of Platform Engineering Head of Support Solutions Engineer Commercial Counsel

Tech stack

SLOs APIs capacity planning infrastructure CI/CD Terraform LLM engineering Ruby on Rails automation AI agents incident management

Location

Toronto, ON (Hybrid), Remote
Open role

Customer Success Manager

Posted 1 month, 4 weeks ago

Rootly is an AI-native incident management platform for on-call, incident response, and AI SRE tools used by engineering teams. Hiring across multiple senior and mid roles (engineering, SRE, platform, solutions, sales, customer success). Hybrid role based in …

Roles

Customer Success Manager Senior AI Engineer (LLM & AI Agent) Mid-Market Account Executive Senior Solutions Engineer Enterprise Account Executive Senior SRE Head of Platform Engineering Senior Software Engineer (Rails/Ruby Backend)

Tech stack

Microsoft Teams Ruby on Rails Ruby Cloud infrastructure APIs LLMs Terraform AI agents SRE practices Slack

Location

Toronto, Canada, Remote (US, Canada)

Compensation

Full benefits including medical/dental/vision (fully covered), flexible PTO, meaningful equity, 401(k) match, annual home office stipend, top-tier hardware, unlimited tokens.