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Roles
Compensation
USD 83200 - 99000
Salary range $83,200 - $99,000. Benefits include 25 holidays plus flexible PTO (flexible PTO increases over time), 100% paid parental leave, medical/dental/vision plan premium coverage, wellness benefits, backup care support, employee assistance program, 401(k) with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts.
- Salary period
- yearly
- Location basis
- Salary range disclosed in compliance with local law; actual salaries vary by market data, internal equity, and relevant experience.
Benefits
- 25 holidays plus flexible PTO (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+).
- 100% paid parental leave.
- 100% coverage of premium for employee and 75% for employee + family medical/dental/vision plans.
- Wellness benefits such as fitness reimbursements.
- Discounted tickets to theme parks/attractions.
- Backup care support for children and adults/elders.
- Employee assistance program.
- 401(k) retirement plan with 4% match.
- Employer-sponsored legal plans.
- Life/disability insurance.
- Flexible spending accounts.
Tech stack
Required
Location
New York, New York, United States
Work setup
- Employment
- full-time
- Level
- Senior
- Remote policy
- Work arrangement: Remote. Travel minimal up to 5% (up to 10 days/year). Preferred to be based out of a KIPP Foundation office (NYC and Chicago) but remote office full-time is an option.
- Remote scope
- unclear
- Travel
- Minimal Travel: up to 5% (up to 10 days per year).
Role details
Responsibilities
- Administer payroll processes in partnership with Finance, including compensation updates, stipends, and leave tracking.
- Manage day-to-day benefits administration, including enrollments, employee support, and coordination with vendors.
- Support administration of absence and leave programs, ensuring accurate tracking and compliance with policies.
- Ensure timely and accurate execution of core HR administrative processes across the employee lifecycle.
- Manage relationships with People Operations vendors (benefits providers, HR systems, etc.), including communication, invoicing, and issue resolution.
- Coordinate invoices, billing, and expense tracking related to People Operations, ensuring timely and accurate processing.
- Support compliance-related administrative processes (e.g., background checks, required training, documentation tracking).
- Support scheduling large-scale meetings across the talent team for trainings or during high-volume hiring.
- Own the AskTalent intake process, serving as the primary point of contact for employee and manager inquiries.
- Respond directly to routine inquiries and triage more complex requests to appropriate team members.
- Ensure consistent and accurate interpretation of HR policies and processes in responses.
- Track trends in inquiries to identify opportunities to improve processes, communication, and documentation.
- Support administration of HR systems (HRIS, benefits platforms, etc.), ensuring accurate data entry and system updates.
- Maintain employee data, records, and documentation to ensure data accuracy, integrity, and compliance.
- Assist with system audits, data validation, and reporting processes.
- Ensure adherence to data privacy, security, and compliance standards.
- Support development and maintenance of HR reports and dashboards, including workforce metrics, engagement data, and operational KPIs across the talent team.
- Assist in preparing recurring reports (weekly, monthly, quarterly) to support decision-making.
- Provide data support for ad hoc requests, ensuring accuracy and timeliness.
- Maintain HR documentation, knowledge management systems, and staff-facing materials to ensure clarity and accessibility.
- Develop and update guides, FAQs, and training materials to support employee understanding of HR processes and benefits.
- Provide administrative support for key talent processes, including meeting coordination, materials preparation, and documentation.
Requirements
- 4+ years of talent operations, customer service and payroll support HR expertise and knowledge in employment laws across multiple geographic territories.
- Track record of delivering great customer service while effectively managing relationships with key stakeholders (e.g., Finance Teams, IT teams), along with advising, influencing, and challenging stakeholders when needed.
- Excitement to engage in an innovative and agile environment focused on continuous learning and improvement.
- Experience using HR systems (ADP, workforce, ATS, salesforce, etc.).
- Ability to demonstrate passion and commitment to KIPP’s mission and uphold core values (Focus on Excellent Results, Collective Impact, Courageous Action).
- Demonstrated record of co-creating ambitious goals with managers and driving toward outcomes; monitors progress across multiple workstreams.
- Leverage understanding of an organization’s operating model, structure, and core operational process to effectively drive work to achieve goals; works through direct reports and peers to follow through on commitments.
- Able to build and align goals and project plans with organization priorities; leverages relevant organizational processes and systems; can build and maintain knowledge management systems; develops and codifies processes to ensure efficiency, alignment, and improved work quality.
- Effectively uses data to inform work streams; synthesizes findings from data analyses and communicates data synthesis to inform actions, decisions, and solutions.
- Leads successful stakeholder management and collaboration; builds coalitions and trusting relationships; identifies and removes barriers to working across teams.
- Proactive cultural leadership and customer service orientation; strong judgment and discretion; passion for education equity and KIPP mission/values.
Application
Please mention the word **BELOVED** and tag RODguMTk4Ljk5LjE0Mw== when applying to show you read the job post completely (#RODguMTk4Ljk5LjE0Mw==).
- Portfolio
- not required
- GitHub
- not required
- Cover letter
- unclear
- Apply flow
- ats
Company context
Together with families and communities, create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
- Product
- Support for KIPP public charter schools (tuition-free public charter school network).
- Industry
- Education / Nonprofit
- HQ
- New York City (NYC) and Chicago (offices referenced).
- Stage
- nonprofit
Description
KIPP Foundation seeks a Manager, People Operations to ensure day-to-day People Operations run smoothly, efficiently, and with high care for staff. The role supports execution of core HR processes and systems, ensuring payroll, benefits administration, HR systems, and employee support processes are accurate, timely, and responsive to staff needs. The Manager serves as a central coordinator and problem-solver, managing vendor relationships, supporting HR systems, and acting as a primary point of contact through AskTalent, with administrative support across the talent team. Responsibilities span payroll and benefits administration, vendor management, employee support intake and policy responses, HR systems and data administration, reporting and analytics (HR reports/dashboards and operational KPIs), and knowledge management/communication and process support. Travel is minimal (up to 5%, up to 10 days per year). Preferred location is a KIPP Foundation office (NYC or Chicago), but remote office full-time is an option.
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