Roles

Senior Product Engineer Senior Data Analyst Security Engineer

Locations

San Francisco, CA

Description

Intercom is building a best-in-class Growth team to unlock value for our customers and achieve profitability for Intercom. To do this, we are expanding our product engineering offices in San Francisco to become our center of excellence for Growth. Our overall aim is to connect many more people to the value that Intercom offers through exceptional customer experience. The Growth teams will work in tight collaboration with go-to-market (GTM) partners in sales, marketing and analytics to unlock value for customers, improve GTM efficiency and enable smart proactive decisions that drive business impact. This opportunity is to join Intercom as a Senior member of our engineering team and as a technical leader in our growth group. As a Security Engineer you will work directly with other product and infrastructure teams to identify risks and drive their remediation across the Intercom platform. You will also build and own tools, services, and infrastructure used across the company. As Intercom continues to scale we’re looking for engineers to join us to help build and evolve our security apparatus and empower us to take on even more ambitious projects. You will have regular opportunity and support for your career growth in a company that is invested in helping people do the best work of their careers. In this role, you will partner with go-to-market teams across Intercom (including Sales, Marketing, Finance, and R&D) to measure new initiatives and make data-driven recommendations around go-to-market strategy. In addition to being strong analytically, we’re looking for someone who has experience proactively surfacing recommendations and insights, who’s comfortable prioritizing work across multiple stakeholders, and who can work across the analytics and data stack in order to solve problems.

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