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Posted 3 years, 11 months ago

Streak

Customer Success Specialist

Roles

Compensation

USD 50000 - 75000

Range: $50k – $75k No equity

Tech stack

Location

US, CANADA

Work setup

Full-time Employee
Junior

Description

Streak is looking for a creative and empathetic person to join our Customer team. It’s our team’s goal to delight, educate, and help our users utilize Streak to its full potential. You will become a product expert in Streak and the ultimate source-of-truth for our users. You will help new users get started with Streak and also answer inbound best practice (‘how to’) questions via chat and video calls. Beyond working directly with users, you will be encouraged to identify and pursue projects that improve the customer experience in meaningful ways like creating documentation, testing new features - and all of the projects we haven’t thought of yet. It’d be nice if you have experience and proficiency with Streak, G Suite, Intercom, Zendesk, Front, GitHub, Zapier, or APIs more generally, Worked with end users helping improving their experience with online software.

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