'Founding Customer Success Manager (AI-first)' jobs

Wrenly

Founding Customer Success Manager (AI-first)

Posted 6 days, 22 hours ago

Wrenly is hiring its first CSM. You will own onboarding, support, QBRs, renewals and expansion, using AI as the primary tool. Claude will be used to triage tickets, investigate the codebase, write docs, and automate repetitive parts so the knowledge base answ…

Roles

Founding Customer Success Manager (AI-first) Founding Customer Success Manager (AI-enabled)

Tech stack

MS Teams Python AI Claude Slack

Location

Brazil

Work setup

Full-time contract · REMOTE (Brazil-based only) with comfort for US Eastern time-zone overlap

Compensation

USD $16k-$26k base + commission on expansion; fully remote; 40h/week; 20 days off/year; all tools and AI plans covered.

Benefits

Fully remote, 40h/week, 20 days off/year total